If your teamviewer is registered or you have been register your teamviewer online. As part of a Zoom video call, you can share your screen by tapping Share (Android) or Share Content (iOS) and then Screen-you and everyone else on the call will be able to see the device screen, and its owner can then take you through what the problem is step by step.įor something a bit more makeshift, remember there are a host of other video calling apps out there: You and the other party can always meet via a video call and you can try to ascertain what's going on with their phone through their webcam (although they will need another device to make the video call). It is located down of your teamviewer ID. If all you need is screen-sharing rather than remote access, this is built into a lot of video calling tools now, including Zoom. It's a professional-level product though, and you'll need to pay $10 a month (or more) to use it (a free trial is available if you want to give it a go before paying). If you use them on the original computer, youll get the same ID. So, if you clone to a new computer, the commands above would help you get a new ID.

Again, all you need to do to establish a connection to someone else's phone is to share the code displayed on screen. If the MAC address is known, you get the teamviewer ID associated with it. AnyDesk is very similar to TeamViewer in that it's simple to set up and use, and works across Android, iOS, and desktop programs.

How to get teamviewer id